Reviews
Our customer reviews!
We took delivery of our Swytchbike conversion kit in July 2024 . It was well packaged and the instructions very clear and easy to follow. I installed it straight away but have waited until now to allow time for a full trial of the kit . It is EXCELLENT!!! We just needed a kit that gave a little boost to give confidence in cycling again. and did not see a need to replace a good pre exiting bike with a full electric heavy weight.. the weight addition from the kit is around ~3Kg so not much... and the range of the Go+ is more than enough for a days cycling. I would recommend the optional OLED display to make more boost level options available. I highly recommend this kit and the customer service from Swytchbike
Love my Swytch bike! It's smooth, extremely quiet, and cruises at 20mph all day long. Around 30 miles of range with the Go-plus power pack and medium pedal assist. Power delivery is smooth, like a burst of tailwind—all the time! More than enough power to compensate for loaded panniers and a fully clothed 200-pound person. Best thing: I still get to ride my favorite old bike.
Very pleased with the kit so far. It was easy to fit. Only slight problems with rearranging other attachments on the bike - lock, lights - to make room for the battery and display. I am holding off giving 5 stars as i have only done short journey's so far. My previous battery didn't last very long. So I awaiting to assess it's long term performance before it gets 5 stars!
I love my Swytch conversions
I've done two Bromptons. The first has been going strong son early 2020. I've gone over 3000miles on the second Brompton this year. The power is smooth and enough to get up the steepest hills. I ride everywhere in our city daily errands and for pleasure. I also tour, this year the Empire State railtrail in upstate New York. It's reliable. I take planes, trains, buses. The Air battery (90 watt hours) can fly on planes, a big bonus for travelers! 4 friends have them, on my recommendation.
Easy to install (I do maintain my own bikes) onto my Brompton which still folds up perfectly. Absolutely transformed my journey home up a 40m climb. Battery regen charging a fantastic addition.
very easy to install and if you got a problem, the helpcenter is helpfull. All good the only remark the UPS delivery is not great (i lost my package and had to search for it myself)
My wife loves this as she spins past me which she has not done in the last 25 years ,if everything stays aligned it makes her BIKE FLY ALONG
I ordered and fitted the Swytch kit to my 2018 Giant Fathom MTB to use to commute to work. The MAX battery is only good for 10 - 15 km, around the hills in town. I can extend the range to 20km if I turn off the power on the downhills and flat terrain.
Overall, I'm happy the way it works for short commutes.
Converting our Bromptons has allowed us to get out more and go greater distances
the only thing i wish i had done was also get the hand controls as it would make it a little easier for my wife who is now in her seventies.
Ease of use - simple and it works!
I have however not really understood how I order spare parts.
I just Love it 🙂
The product works, as advertised. Is well made and sturdy. I had a couple of of problems which you cleared up.
Super easy installation and so far, working flawlessly !! Price seemed reasonable for the value you received, had an order issue and they took care of it promptly.
The kit works very well. It helps you enjoy your ride, and “enters” softly, you don’t even notice the electric help. It’s not a 5 star rating ( for me a 4.5) for 2 reasons: the autonomy is not as much as stated, and the waiting times have to be really improved. I have been trying to contact the web to get either another kit or an extra battery, but has been imposible. Just getting into a never-ending waiting list. To sum up: it really gets its work done, really worth its price, converting your bike into an E-bike; but if you want to buy, you should take advantage of the season offers they release, when they have stock…
Relatively Light weight & portable solution to lugging heavier loads up hills … & economical too! Power surges can be a bit erratic when battery starts to run low but longer journeys possible with a bit of planning ( & a spare battery)
👍
Hi from Ontario, Canada! I am leaving this review hoping it may help any trikers. I bought Schwinn Meridian Adult Tricycle Bike and Swytch for my son but he did not like it. So, it ended up to be my commuter trike. Installation was easy and straight forward. My commute is around 5km one way. Since my trike is much heavier than a normal bike the battery needs charging in my office for return trip. Other than that I do not see any issue. You may go with a bigger battery if you are planning longer ride. I am uploading some of closeups to show you the installation. I hope it helps.
Swytch bike has eliminated the hills and wind of New Zealand that makes biking a challenge. We are motivated to go out riding heaps more now knowing we can enjoy the thrill of riding without the pain of going up that one hill against the wind. We get to keep using our nice bikes that we love and are accustomed to but with the benefit of a little extra power when we need it. Also, we love having an extra battery when we want to go a little further. Only wished I had bought the bigger battery as my extra versus the smaller on.
The swytch kit has worked well on my Brompton, though I did have some teething issues at the beginning, but they appear to be all resolved. However trying to get my kit registered for warranty has been less then straight forward and I have made two attempts on line to get this done, have followed all instructions and uploaded images of fitting kit to bike and complete all tasks requested and sent, but I have had no response to date, that my registration has been successful? Hopefully you will respond to this survey and get this sorted! I will then be happy to give you a much higher star score.
very good battery. small and easy to install,recharge and carry around. had some little issues installing it (my fault) and the support team helped me out in no second.
good job guys.
Bought the Swytch kit for my wife so she could keep up with me. She loves it for the exercise, especially because you must be peddling for e-assist to function. Operation is very smooth and seamless when you begin to peddle. Now I can't keep up to her on inclines and into the wind.
This was a great way to convert your bike to an e-bike. When the order arrived it was very simple to install on my existing bike and was using it very quickly. It's fun to ride and the product delvers in almost every way. There are only a few things I can point out that would make this a better product and the first one is battery capacity. I ordered the largest battery and it doesn't last as long as it was advertised. On a full charge I can probably get 10 miles at the very most and I wish that it would allow for more. That brings me to the only other thing I would like to see improved and that is the ability to order replacement parts or even extra batteries after purchasing the kit. I broke the speedometer while upgrading some of the parts on the bike and in order to get a replacement for this I had to email customer service and ask them to order it for me and because of miscommunication the part they sent me was the standard speedometer and not the OLED that I wanted so it would be much easier if there was a store you could visit and pick the part you want. I would also love to get an extra battery but don't really want to go through emailing customer service and maybe getting the wrong part. Those are two small things that kept me from giving it 5 stars but if you are looking for an ebike this wont let you down.
Difficult to fit to make work on a BB30 bottom bracket bike ( need an FSA insert shell and a cartridge bottom bracket) but can work no problem once thought about Brilliant once done but not a quick solution but can make it work.
Six months in and still working like a dream.
The customer care was amazing. The team were super helpful to answer all my questions without delay. An amazing product and amazing customer/aftercare.
I love it- like cycling but without all the boring bits! Super-easy to set up too. The only issue is the battery - I have a 15 mile ride to do, so bought the larger battery, but after a few goes it only just lasts for this distance. Wish I’d opted for the integrated lights too as that would be so convenient.
Love what it did to my bike makes all journeys pleasurable and so much more efficient - rarely use my car in the city any more
I do wish the charger unit was more robust. After only a few months wires are really lose and anxious it’s going to be out of use soon. Also the battery lights and the on bike battery gauge are in no way aligned so it’s easy to suddenly find yourself out of power when you think you have more. That aside it’s a firm hit with me.
My purchase was a little bit of a reluctant one for me and a must from my wife’s perspective. I didn’t want it so that I wouldn’t depend on it but after 3 major breakdowns on my almost 30 year old Vision Recumbent it started to make more sense. So I ordered my swytch for that bike and after placing the order it finally broke down a 4th time braking parts of the frame making it nearly impossible to trust it out on any long rides with any distance from home.
So I then flew from Boston to Central New York to visit a dealer that had the 2 most popular 2 wheel recumbents to try them out. After settling on the Streetmachine GTE ordering it and waiting 6 weeks for it the kit had arrived for my old machine. The wheel had to be swapped but other than that the install went smooth. The mounting of the battery was the next problem. Being a machinist and mechanical designer it was easy to design and build a delrin (plastic) block to mount it under my main tube. A few weeks after I made the adapter I received a surprise package from Swytch and in it was a very nice aluminum cast part made for the very same purpose and almost identical design to mine. That is great service sending me out the part and at no cost to me.
It’s winter time in New England and too cold for me to ride but I can’t wait till the weather turns and I can try out my new kit just to get over that last hill home or to take me farther in my journey than I dared travel before.
I really like how compact the battery system it, how easy it is to charge up and how the Swytch bike really helps assist my ride, especially on the hills where I live. It makes bike riding more manageable on my aging joints and makes me want to keep riding my bike consistently. I'm very please I was able to convert my favorite bike into an eBike.
My one regret is not having ordered the larger battery. Depending on my route, the hills can really use up charge in a hurry, so in hindsight, I should have chosen having more capacity.
E-Brompton with Swytch kit: commuting is no longer the same
First of all, I was surprised (Note: it's my first experience with an e-bike) by the acceleration power of the engine... a bomb! Climbs no longer exist, with my 3 gear when you exceeded a 4% gradient the pedaling was quite hard without the engine.
The installation was simple and I had fun understanding how to manage the passage of the cables also to allow it to be folded without problems.
With the engine off, you can feel the resistance of the engine when starting to pedal, less during the bike ride on a flat ground. I appreciated the rather smooth power transmission mode and the relative silence of the engine.
The lightness and compactness of the kit - I took the Swytch max kit with an overall weight of the bike increased by only 3.5kg - comes at the expense of a not exceptional declared autonomy of 30km: after four months of use I travel about 45km and 400m D+ elevation a week with 2 full battery charges.
I quote from another review the ONLY NEGATIVE NOTE regarding the Swytch kit I found: "...the computer part and the battery both have power indicators and yet they almost never agree with each other. The computer power level indicator shrinks very quickly and will cut out and stop sending power to the motor even though the battery indicator is still showing three of five lights meaning there should be at least 50% of battery left. What makes this even worse is that when power is not actively being sent to the motor there is considerable drag against your self-powered pedaling. Then if I stop at a stop sign or for a minute or two on the side of the road the power indicator on the computer goes back up and now I have power again. So there's something wrong in the programming that hopefully could be fixed for future models. It's really frustrating to see that your battery has more than 50% power and the brain of the whole thing decide that you have zero."
Ultimately, I really appreciate the electric assistance of Swytch kit but I strongly recommend to buy the MAX battery pack in order to have a reasonable riding distance between recharges.
I have been using the Swytch Max Kit 16" for my daily commute and occasional trips. It's a great kit that is easy to use, smart and reliable. However, during the kit set-up, I faced the issue of a broken pedal sensor cable. Despite that, I love the Swytch Max Kit.
During the kit set-up, I faced the issue of a broken pedal sensor cable. The Swytch Support team sent me the replacement items for free, which was great. However, the support process was slow and it took a long time for them to respond to my queries. Even after receiving an automated response with a ticket number, I had to wait for days, sometimes even weeks, to get a response from them.
Many people have complained about the slow response time in the reviews, and I believe the company needs to improve its customer support procedures and responsiveness.
Overall, I would highly recommend the Swytch Kit, but you need to be patient with their support team.
I am still getting used to the kit. It looks great. I can now go easily uphill even after 20 km ride!👍
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“If you have a bike you love and don’t want to give up…then Swytch could be just the thing.” The Guardian