
Reviews
Customer Reviews
Hear it from our customers!
Happy with equipment that I purchased. Battery on full charge get me everywhere I need to go. As I ride all week purchased 2nd battery so never going to be out of full power. I do recommend Swytch products they are easy to deal with. They could be open about when you are going to receive order is my only issue.

After receiving my Swytch Go kit, my whole cycling experience has changed for the better. The biggest downside of having a non-electric cycle is the uphills, especially when the main purpose of my bike is daily commuting. With the Swytch kit, I don't even feel the incline anymore, and it has reduced my travelling time drastically.
The delivery of the kit took longer than initially promised, by a few months. But they assured me it was due to high demand. The only other minor issue with the front motor Go kit is the additional resistance that is encountered when exceeding the set speed limit or when pedaling with the kit switched off.
Customer service was exceptionally efficient and quick and helped me solve every issue that I encountered.
Additionally, I recommend buying the optional battery pack mount, as you can securely lock the removable battery pack to the frame of your bike with a lock and key system without having to worry about someone stealing it.

I've bought a second battery from you and it's made all the difference. Although it's only at it's best when used on eco. But I only want my little folding bike as a shopper so for me it's great 👍

My experience with Swytch was very good overall. We converted two of our ten or so road bikes to ebikes. One is a '74 Schwinn Paramount and the other is a Rivendell Rambouillet. The conversions were easy enough. The reasons I won't give these kits a solid 5-star review are that the elegant bikes we started with are now rather ugly, with thick wires running all over the place, and the bikes are much, much heavier. I am glad we got the upgraded OLED controls but the displays are hard to read while cycling. There are, however, many upsides. Ordering was simple, help when I ran into a couple of problems was quick and, most important, the kits work well. My wife is 76 with a bad hip and I am 73 with a bad knee and, while we still ride our pure pedal-powered bikes, motorized assistance is welcome on occasion. The main reason for purchasing these Swytch kits was to determine whether it might be worthwhile to pay $6000 or more for purpose-built road ebikes, we did not want to take the plunge if we weren't certain we would like them, and the kits have served that purpose admirably. We now know that we definitely like ebikes; the question today is whether it is worth $12,000 to upgrade to purpose-built ebikes that are lighter and look more elegant and that is a tough call since they might not work any better than our Swytch conversions.

Week one, only been able to use it once but liked it, excited about using it more.

Use every day to go to work! 14kms

My Swytch bike works properly and helps me when I go with our dog in the trailer on a little tour.
Only one things was a hassle during installation: The standard pedal sensor does not fit on pedal axles, that are conic and not straight. Do I had to do some cutting on the plastic and glue it to the pedal axle.

With its terrific power boost, the Swytch Go+ breathed new life into my 10-year-old, large-frame bike, making longer trail rides possible again for this aging rider (68). Although not my usual cruising speed, it effortlessly achieves 20 mph and it "flattens" uphill grades, which is helpful here in western Pennsylvania. I got the best-price/longer-wait deal, with the Swytch kit targeted to arrive in September. Disappointingly it didn't surface until October so limited my ability to assemble and get in more than a couple of rides this year. Instructions weren't perfect, but along with online videos, were clear enough to reduce guesswork and figure it out. Harness has a couple of unneeded connectors, adding some clutter to the assembly. Were it not for those few nicks, I'd have given it a 5. Very happy for the bike refresh and highly recommend Swytch to anyone who loves their existing bike and is considering going electric.

Customized Triathlon Outroad SFDP 18 project completion with Swytch kit. Good stuff!

We took delivery of our Swytchbike conversion kit in July 2024 . It was well packaged and the instructions very clear and easy to follow. I installed it straight away but have waited until now to allow time for a full trial of the kit . It is EXCELLENT!!! We just needed a kit that gave a little boost to give confidence in cycling again. and did not see a need to replace a good pre exiting bike with a full electric heavy weight.. the weight addition from the kit is around ~3Kg so not much... and the range of the Go+ is more than enough for a days cycling. I would recommend the optional OLED display to make more boost level options available. I highly recommend this kit and the customer service from Swytchbike

Love my Swytch bike! It's smooth, extremely quiet, and cruises at 20mph all day long. Around 30 miles of range with the Go-plus power pack and medium pedal assist. Power delivery is smooth, like a burst of tailwind—all the time! More than enough power to compensate for loaded panniers and a fully clothed 200-pound person. Best thing: I still get to ride my favorite old bike.

Very pleased with the kit so far. It was easy to fit. Only slight problems with rearranging other attachments on the bike - lock, lights - to make room for the battery and display. I am holding off giving 5 stars as i have only done short journey's so far. My previous battery didn't last very long. So I awaiting to assess it's long term performance before it gets 5 stars!

I love my Swytch conversions
I've done two Bromptons. The first has been going strong son early 2020. I've gone over 3000miles on the second Brompton this year. The power is smooth and enough to get up the steepest hills. I ride everywhere in our city daily errands and for pleasure. I also tour, this year the Empire State railtrail in upstate New York. It's reliable. I take planes, trains, buses. The Air battery (90 watt hours) can fly on planes, a big bonus for travelers! 4 friends have them, on my recommendation.

Easy to install (I do maintain my own bikes) onto my Brompton which still folds up perfectly. Absolutely transformed my journey home up a 40m climb. Battery regen charging a fantastic addition.

This Swytch bike is brilliant. I had bought one before and was very happy with it, and was very pleased to see that they had introduced the Swytch GO range at a lower price point, so I ordered another one.
A few days in and we're very happy with our new purchase. Fitting was straightforward (with a little help from someone who understands bikes better than I do!), and it rides beautifully. Sure, the battery is larger and heavier that the Swytch Max that I bought previously, but given it's an electric bike, that doesn't matter so much. And it's still a lot lighter than an electric bike! And as the battery can easily be removed, you can choose to go light when you don't need the batter.
When you live in a hilly areas like we do, Swytch is really fantastic!
Customer service was good, as we were always kept informed of delivery timelines and the kit was delivered within the 6 months timeframe.
All in all, very happy and looking forward to some lovely rides on our Swytch kitted bike!

Delivery was a little longer than originally expected as the team were ensuring their new Go+ units met their standards. However, in the end I didn't mind the slightly longer wait... and it was worth it! Installation on my Trek bike was really easy and took no more than 45min from start to finish. I wanted it to make the hills to and from work a bit easier... and it hasn't disappointed. Cycled to work for the first time yesterday with the new electric powered Trek and it's made the commute so much more enjoyable and the hills are barely noticeable now.. which is no mean thing given I have a 130m altitude gain in each direction.
Overall, great item and worth the wait!

I live at the bottom of a steep hill and it's a struggle to get my bike up it in my slightly advanced age.
The Swytch Go is fantastic. Those hills are no problem anymore and I still feel like I'm getting a good workout in. It makes the hills easier, but not too easy 🙂
Sure, I could have bought an electric bike for thousands, but I like my original bike and this kit was a breeze to install at a fraction of the price.

Kit arrived and was relatively easy to install. All the parts fitted well and the wheel and spacers fitted perfectly. Once put together, the cables were routed and the bike was ready to ride. No issues. And good customer support when I had a a couple of questions.

Ease of use - simple and it works!
I have however not really understood how I order spare parts.

The kit works very well. It helps you enjoy your ride, and “enters” softly, you don’t even notice the electric help. It’s not a 5 star rating ( for me a 4.5) for 2 reasons: the autonomy is not as much as stated, and the waiting times have to be really improved. I have been trying to contact the web to get either another kit or an extra battery, but has been imposible. Just getting into a never-ending waiting list. To sum up: it really gets its work done, really worth its price, converting your bike into an E-bike; but if you want to buy, you should take advantage of the season offers they release, when they have stock…

Hi from Ontario, Canada! I am leaving this review hoping it may help any trikers. I bought Schwinn Meridian Adult Tricycle Bike and Swytch for my son but he did not like it. So, it ended up to be my commuter trike. Installation was easy and straight forward. My commute is around 5km one way. Since my trike is much heavier than a normal bike the battery needs charging in my office for return trip. Other than that I do not see any issue. You may go with a bigger battery if you are planning longer ride. I am uploading some of closeups to show you the installation. I hope it helps.
Swytch bike has eliminated the hills and wind of New Zealand that makes biking a challenge. We are motivated to go out riding heaps more now knowing we can enjoy the thrill of riding without the pain of going up that one hill against the wind. We get to keep using our nice bikes that we love and are accustomed to but with the benefit of a little extra power when we need it. Also, we love having an extra battery when we want to go a little further. Only wished I had bought the bigger battery as my extra versus the smaller on.

The swytch kit has worked well on my Brompton, though I did have some teething issues at the beginning, but they appear to be all resolved. However trying to get my kit registered for warranty has been less then straight forward and I have made two attempts on line to get this done, have followed all instructions and uploaded images of fitting kit to bike and complete all tasks requested and sent, but I have had no response to date, that my registration has been successful? Hopefully you will respond to this survey and get this sorted! I will then be happy to give you a much higher star score.

very good battery. small and easy to install,recharge and carry around. had some little issues installing it (my fault) and the support team helped me out in no second.
good job guys.

Bought the Swytch kit for my wife so she could keep up with me. She loves it for the exercise, especially because you must be peddling for e-assist to function. Operation is very smooth and seamless when you begin to peddle. Now I can't keep up to her on inclines and into the wind.

This was a great way to convert your bike to an e-bike. When the order arrived it was very simple to install on my existing bike and was using it very quickly. It's fun to ride and the product delvers in almost every way. There are only a few things I can point out that would make this a better product and the first one is battery capacity. I ordered the largest battery and it doesn't last as long as it was advertised. On a full charge I can probably get 10 miles at the very most and I wish that it would allow for more. That brings me to the only other thing I would like to see improved and that is the ability to order replacement parts or even extra batteries after purchasing the kit. I broke the speedometer while upgrading some of the parts on the bike and in order to get a replacement for this I had to email customer service and ask them to order it for me and because of miscommunication the part they sent me was the standard speedometer and not the OLED that I wanted so it would be much easier if there was a store you could visit and pick the part you want. I would also love to get an extra battery but don't really want to go through emailing customer service and maybe getting the wrong part. Those are two small things that kept me from giving it 5 stars but if you are looking for an ebike this wont let you down.

Difficult to fit to make work on a BB30 bottom bracket bike ( need an FSA insert shell and a cartridge bottom bracket) but can work no problem once thought about Brilliant once done but not a quick solution but can make it work.

Six months in and still working like a dream.
The customer care was amazing. The team were super helpful to answer all my questions without delay. An amazing product and amazing customer/aftercare.

I love it- like cycling but without all the boring bits! Super-easy to set up too. The only issue is the battery - I have a 15 mile ride to do, so bought the larger battery, but after a few goes it only just lasts for this distance. Wish I’d opted for the integrated lights too as that would be so convenient.

Love what it did to my bike makes all journeys pleasurable and so much more efficient - rarely use my car in the city any more
I do wish the charger unit was more robust. After only a few months wires are really lose and anxious it’s going to be out of use soon. Also the battery lights and the on bike battery gauge are in no way aligned so it’s easy to suddenly find yourself out of power when you think you have more. That aside it’s a firm hit with me.

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The easiest conversion kit yet? Swytch GO+ first ride

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“If you have a bike you love and don’t want to give up…then Swytch could be just the thing.” The Guardian
